Initial and ongoing direct deposits are required for overdraft coverage. Get started now. ** What else can this account do?Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See Deposit Account Agreement for details. Approval review usually takes 3-5 minutes but may take up to one hour. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. request additional documentation to reinstate the card. There have been too many times where Ive had money stashed in The Vault and needed to access some money and wasnt able to because the app was glitching or whatever the issue is. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. Phone Number: (888)285-4169; Contact Us Customer care (888) 285-4169 Report a lost, stolen or damaged card > Dispute a transaction > Mailing address. 4.50% Annual Percentage Yield (APY) as of March 2023. Hotels put a hold on the amount of your estimated bill, making that amount unavailable for other purchases. . Fees on your primary deposit account may reduce earnings on your savings account. You can also send paper checks to companies or individuals. Credit card must be active. All ofthese registered trade names are usedby, and refer to, a single FDIC-insured bank, Green Dot Bank. Examples of merchants that may use recurring transactions Limits apply. Hand off your taxes, get expert help, or do it yourself. I also didn't receive my card. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Green Dot is a registered trademark of Green Dot Corporation.Technology Privacy Statement: https://secure.turbodebitcard.intuit.com/account/legal-info-page?doc=tpsTerms of Use: https://secure.turbodebitcard.intuit.com/account/legal-info-page?doc=tou, Weve enhanced our features to include a total of fees paid within the transaction history. Download TurboTax TurboTax Advantage subscription Support Back Support Find answers and manage your return Help and community answers Track your refund File an extension Check your e-file status We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. Deposit cash to a bank debit card even your own when its not with you. You can also pay the attendant and be charged the exact amount you pump. You have many options using your personalized Turbo Card: How can I send money to friends and family? 2.50% Annual Percentage Yield (APY) as of October 2022. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. To learn more about the Turbo Card fees, visit the Fee Plan page. In most cases, Ingo Money is a service provided by First Century Bank, N.A. APY may change before or after you open an account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. All checks subject to review for approval. 4 Scroll down for disclosures * ,1-4 The balance shown in each alert is current as of the date and time displayed in the alert. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. You have clicked a link to a site outside of the TurboTax Community. Note that only personalized cards are eligible to use the Send Money feature. Why does the balance on my account alert differ from what is shown online and over the automated telephone service? Green Dot does not have access to that information. than the actual cost of the rental car. Overdrafts are paid at our discretion. Green Dot cards are issued by Green Dot Bank, Member FDIC,pursuant to a license from Visa U.S.A., Inc. Visa is a registeredtrademark of Visa International Service Association. Its been almost 3 weeks and every customer service rep has been rude and disrespectful!!!! Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Other limits may apply. final transaction is posted to your statement. A $15 fee may apply to each eligible purchase transaction that brings your account negative. See your three numbers that matter most to lenders: credit score, debt-to-income ratio, and income. Deposit cash at retailers Add cash at the register of over 90,000 retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. You can download the Turbo Card mobile app for free from the App Store or Google Play. I switched for a short while to another banking app, not gonna say who (chime) but they tried to rip me off for an entire paycheck and I left! Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. Initial and ongoing eligible direct deposits are required for overdraft coverage. Select the Account The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. I do not know my User ID or have my card. Florida, Illinois, Minnesota, New Jersey, and West Virginia are excluded from Credit Card Bill Pay transactions. Contact Customer Support at(866) 795-7597, Green Dot,P.O. Why? And byMastercard International Inc. Mastercard and the circles designare registered trademarks of Mastercard InternationalIncorporated. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. HONEST REVIEW: I have a traditional bank and this card/app! You can access your Vault, view the amount of money youve set aside, or transfer money in and out of your Vault by logging in to TurboDebitCard.com or our mobile app. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Fees on your primary deposit account may reduce earnings on your savings account. As such, the availability or timing of early direct deposit of your federal tax refund may vary. Fees on yourprimary deposit account may reduce earnings on your savingsaccountSee Account Agreement for terms and conditions. You may also get your balance and transaction history by sending. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Can I send money to someone outside the U.S.? See our instructions above on how to login to your Turbo Debit card account. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. The Turbo Prepaid Visa Card is usually delivered 5-10 business days after ordering it. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. The Turbo Prepaid Visa Card is usually delivered 5-10 business days after ordering it. A $15 fee may apply to each eligible purchase transaction that brings your account negative. If you have sent money to the wrong email address or cell phone, you should cancel that transaction right away. We work hard to help ensure your account information stays secure. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Activated, chip-enabled GO2bank card required to purchase eGift Cards. Contact Us has the most up to date information available about your refund. Balance and transaction history are available on the Turbo? Watch out for scammers. Green Dot P.O. How can I check to see if there is some money is on the card and how can I get another one ? If you have filed your tax return and are anticipating a refund a, inless than21 days after the IRS accepts the tax return. It is your responsibility to make sure there are sufficient funds in your account before 1:00pm ET on the date the payment is scheduled for debit from your account. Green Dot P.O. Legal Info. Download the app for free from the App Store or on Google Play to get started.You can also sign up for mobile text alerts to automatically receive direct deposit and daily balance alerts. Where can I download the Turbo Card mobile app? Unemployment, or payroll to your Turbo Card account. Provide your direct deposit account number and bank routing number to your payroll or benefits office. 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. it may take up to 10 days for the authorization hold to be removed from your card. 4.50% Annual Percentage Yield (APY) as of January 2023. Box 1070, West Chester, OH 45071, or visitgreendot.com. The Green Dot Bank Privacy Policy does not apply to the linked site and you should consult the Privacy Policy on that site for further information.. The choice is completely yours, and you can cancel or change the amount of your direct deposit at any time. federal, state and municipal government checks, not payable to you (even if signed over to you), payable to more than one person (even if you are one of the names on the check), that are not dated, are postdated, or more than 90 days old, that are irregular in any way (for example, where the numerical and written amounts are different), that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason, you suspect to be fraudulent, forged, altered or not properly authorized, that do not have the signature of the person who wrote you the check, that exceed the deposit limits set for mobile deposits. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. The Turbo Card is also not designed for business use and we may close your card if you use it for business purposes. Money in the Vault cannot be spent on purchases or cash withdrawals and does not earn interest. Leave a . This is the most efficient way for you to connect with the right person. Account must be in good standing and chip-enabled debit card activated to opt in. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. Your wireless carrier may charge a fee for data usage. How do I check my card balance or transaction history? Its aggravating!! and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. Activated, chip-enabled GO2bank card required to purchase eGift Cards. I bought something online and the transaction was declined even though I had enough money. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. Other card fees apply. Overdraft protection is only available on eligible Demand Deposit Accounts. What can I do if I sent money to the wrong email address or cell phone number? Ask your payroll or benefits office if they offer direct deposit. SeeAccount Agreementat GreenDot.com for termsand conditions. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. This means that you might not have access to these funds for as long as 90 days. Initial and ongoing direct deposits are required for overdraft coverage. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. Posted transactions are purchases, bill payments, and credits that have been processed by the merchant's bank. AT&T Official Site - AT&T PREPAID help options. Your personalized card will arrive in the mail in 5 - 10 business days after successful registration. If you wish to add TurboTax Live, it costs $199.99. We apologize for any inconvenience this is causing and we are working quickly to resolve the issue. Learn more. Fees on your primary deposit account may reduce earnings on your savings account. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Subject to other banks restrictions and fees. As such, the availability or timing of early direct deposit may vary from pay period to pay period. After the first monthly fee, the $7.95 monthly fee is waived whenever you direct deposit $500 or more in theprevious monthly period. January 27, 2020 4:11 PM You can call (888) 285-4169 or visit TurboDebitCard.com for assistance. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. How can the recipient receive the money I sent? Account must be in good standing and chip-enabled debit card activated to opt-in. It is the most convenient way to manage money and make purchases without any traditional bank account or credit card. Get started at MoneyPak.com.**. Visithttps://www.ingomoney.com/partners/greendot-terms-conditions/for complete details. 2.00% Annual Percentage Yield (APY) as of October 2022. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Box 5100 Pasadena, CA 91117. We will let you know the results of our investigation within three business days of completing it. National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. July 6, 2019 1:22 PM. Licensed by Visa U.S.A. Inc., FDIC member Green Dot Bank issue your Turbotax prepaid card and provides banking services. You have several options to get help with your Turbo Debit account. If the recipient Fees on your primary deposit account may reduce earnings on your savings account. Carrier message and data rates apply. If you lose your card or believe it to be stolen, log in to report it lost/stolen. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Approval review usually takes 3-5 minutes but may take up to one hour. We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. APY may change before or after you open an account. Especially when youre in a bind or having an emergency! The timeframe the money is held depends on the transaction type. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). The tool is updated daily (usually overnight) so you will just usuallyneed to check once a day. If you are anticipating a state tax return refund those processing times vary from state to state. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. APY may change before or after you open an account. What do I do with the card after I've spent the money? Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on yourprimary deposit account may reduce earnings on your savingsaccount, The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. APY maychange before or after you open an account. To see your ATM fees and limits, check the Simple Fees page for your card. To avoid this, always make sure to double check the recipient information before sending money. APY may change before or after you open an account. Download the app for free from the App Store or Google Play to get started. You can use your personalized Turbo Card to pay for all types of one-time or recurring payments. Limits apply. For Customer Service, call us toll-free at: (866) 387-7363. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Overdrafts are paid at our discretion. Overdrafts are paid at our discretion. All checks are subject to approval for funding in Ingo Money's sole discretion. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Its important to note that merchant names or locations for your transactions may not look familiar. For more information, see the developers privacy policy. Other fees may apply. APY maychange before or after you open an account. Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds, I failed my tax but have not got return yet I want know is there a problem in my refund. to other Intuit products. Please check the IRS website for more information. SeeDeposit Account Agreement (PDF)for terms and conditions. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. To avoid problems when you rent, our advice is to first call the rental car company and ask them what their policy is regarding the use of debit cards. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Plus any fee the ATM owner may assess. information. Intuit, QuickBooks, QB, TurboTax, Mint, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Commercial preprinted checks issued by a U.S. business to you such as: Yes. We will not be able to deposit your payment if we are unable to match recipients.WE UPDATE OFTEN AND YOU SHOULD TOO: Regularly updating the app will give you all the latest features, security updates, and a much smoother overall experience managing your money.Questions about your Turbo Card?Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. Reload fees apply. Card balance limitsapply. Offer value of $5.00 may only be added to your registered account and may not be redeemed for cash. 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